Frequently Asked Questions
Q: Why should I replace my existing heating or air conditioning system?
A: You may wish to consider replacing your air conditioning or heating system if it is old, inefficient or in need of repair. Today's systems are as much as 60% more efficient than those systems manufactured as little as ten years ago. In addition, if not properly maintained, wear and tear on a system can reduce the actual or realized efficiency of the system. If you are concerned about utility bills or are faced with an expensive repair, you may want to consider replacing your system rather than enduring another costly season or paying to replace an expensive component. The utility cost savings of a new unit may provide an attractive return on your investment. If you plan on financing the purchase, the monthly savings on your utility bill should be considered when determining the actual monthly cost of replacing a system. The offsetting savings may permit you to purchase a more efficient system
Q: How expensive are air conditioning and heat pump systems?
A: Many factors affect the cost of a heating or air conditioning system, including the size of your home, the type and condition of the ductwork installed and accessories you might need such as a thermostat or an electronic air cleaner. We have a complete range of systems and accessories available to meet all your needs, including your financial options. We will be happy to assist you in finding the right system to meet not only your comfort needs but also your household budget.
Q: How do I select the right heating/cooling system?
A: First, make sure the unit is properly sized. Our sales rep will gladly provide a load calculation for your home. We will consider an energy analysis to determine operating cost. Next, consider any comfort issues in the home. Some products can reduce air stratification and uneven temperatures from room to room. Whether you have allergies, or any concerns. Finally, taking all factors into consideration we will suggest a system for you. All you have to do is decide whether the monthly savings over time
offset the cost of the new unit or efficiency option being considered.
Q: What is involved in replacing an old system?
A: Aside from the placement of the new equipment, our technician will inspect several items and make a determination of whether or not these items need to be supplied or replaced. Some of the items include: ductwork, refrigerant piping, electrical service, wiring, thermostat, condensate piping, slabs, filter, registers, grills, drain pans, evaporator coil, etc.
Q: What is involved in installing a new system?
A: If a system is being added to the home for the first time, most of the items noted in the previous question and answer may be required to install the new system. Besides the equipment, the most significant component is ductwork. The ductwork can be either metal or fiberglass ductwork. The ductwork needs to be properly sized to deliver the right amount of air to each room. The ductwork consists of supply and return ductwork. The supply duct is attached to the outlet of the furnace or air handler and delivers air to individual zones in your home.Our technician will determine the size of the ductwork going into a space by the amount of air that needs to be delivered to the space.
Q: Should I change my indoor coil?
A: When replacing your air conditioner or heat pump, the answer is most likely yes. The efficiency ratings that are advertised for an air conditioner or heat pump are based on the performance as part of a matched system. If only the outdoor portion is changed, the efficiency and savings could be less than that of a matched system.
Q: Where do I get replacement parts?
A: Contact us, for help obtaining replacement parts.
Q: What is covered in my warranty?
A: All our products come with a written limited warranty on parts. This warranty states that a replacement part will be furnished for any part of the product that fails in normal use and service during the applicable warranty period specified in accordance with the warranty's terms.
Q: What are some preventative maintenance things I should be aware of?
A: With the proper attention, heating and cooling systems can keep you comfortable year-round. However they need a yearly professional tune-up. A close inspection will uncover leaks, soot, rust, rot, corroded electrical contacts and frayed wires. In A/C systems, the inspection should cover the , ductwork, compressor, fan, indoor and outdoor coils and refrigerant lines. Indoor and outdoor coils should be cleaned, and the refrigerant pressure should be checked.
While thermostats rarely fail outright, they can degrade over time as mechanical parts stick or lose their calibration. Older units will send faulty signals if they've been knocked out of level or have dirty switches. To recalibrate an older unit, you could use a wrench to adjust the nut on the back of the mercury switch until it turns the system on and, using a room thermometer, set it to the correct temperature, or you can give us a call. Modern electronic thermostats, sealed at the factory to keep out dust and grime, rarely need adjusting. However, whether your thermostat is old or young, the hole where the thermostat wire comes through the wall needs to be caulked, or a draft could trick it into thinking the room is warmer or colder than it really is.
A neglected in-duct humidifier can breed mildew and bacteria, not to mention add too much moisture to a house. A common mistake with humidifiers is leaving them on after the heating season ends. Don't forget to pull the plug, shut the water valve and drain the unit. A unit with a water reservoir should be drained and cleaned with white vinegar, a mix of one part chlorine bleach to eight parts water or muriatic acid. Mist-type humidifiers also require regular cleaning to remove mineral deposits.
Should be changed once a month. please check our IAQ Products Section for more filtartion solutions.
A maze of heating and air conditioning ducts runs inside the walls and floors of 80 percent of American homes. As the supply ducts blow air into the rooms, return ducts inhale airborne dust and suck it back into the blower. Add moisture to this mixture and you've got a breeding ground for allergy-inducing molds, mites and bacteria. Many filters commonly used today can't keep dust and debris from streaming into the air and over time sizable accumulations can form — think dust bunnies, but bigger.
To find out if your ducts need cleaning, pull off some supply and return registers and take a look. If a new AC system is being installed, you should probably invest in a duct cleaning at the same time, because chances are the new blower will be more powerful than the old one and will stir up a lot of dust. Professional duct cleaners tout such benefits as cleaner indoor air, longer equipment life and lower energy costs. Clean HVAC systems can also perform more efficiently, which may decrease energy costs, and last longer, reducing the need for costly replacement or repairs. Cleaning has little effect on air quality, primarily because most indoor dust drifts in from the outdoors. But it does get rid of the stuff that mold and bacteria grow on, and that means less of it gets airborne, a boon to allergy sufferers.